Free standard shipping on all US orders $100 or more!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Cuffed bracelet. Adjustable clasp.
All express orders placed by 2pm will be shipped same day (excluding weekends) and all standard orders will be shipped within 3 - 5 business days.
Pre-order items are given an expected ship date. If other items are purchased under the same order as the pre-order item, all items will ship on the pre-order date.
Due to Covid-19 regulation pre-cautions:
ALL SALES ARE FINAL. NO CANCELLATIONS. NO REFUNDS. NO EXCEPTIONS.
All pick up orders should be placed online. Prior to completing checkout, please Shopify message, direct message @prvt_partyluxe, or email notify us of the item(s), sizes, date and time for pick up. Items will then be adjusted over to curbside pick up in our inventory, then you'll be able to complete your purchase.
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