Shipping & Returns

Shipping

All Express orders placed by 2pm will be shipped same day (excluding weekends) and all Standard orders will be shipped within 3-5 business days. 

Pre-Order items are given an expected ship date. If other items are purchased under the same order as the pre-order item, all items will ship on the pre-order date. 

Local Pick-up

All pick up orders should be placed online.

Prior to completing checkout, please Shopify message, direct message, or email to notify us of the item(s), sizes, date and time for pick up.

Items will then be adjusted over to curbside pick up in our inventory, then you’ll be able to complete your purchase.

 

Return policy

ALL SALES ARE FINAL. NO CANCELLATIONS . NO REFUNDS. NO EXCEPTIONS. 

PRVT PARTY LUXE IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES, OR DELAYED DELIVERIES DUE TO CARRIER DELAYS

PLEASE REACH OUT TO THE CARRIER.